- What are your shipping times?
- Do you offer free shipping?
- What is your Return & Exchange policy?
- Do you offer sales or discounts?
- I'm having trouble with a promo code. Could you please help?
- What is your price adjustment policy?
- Do you offer gift wrapping or gift notes?
- How can I purchase an "Open Box" blanket?
- How do I order in Canada?
- How do I order in the UK?
- I'm in another country. How do I order?
Ordering, Shipping, Returns & Exchanges
How do I order in Canada?
Most of our products are available to order in Canada, through both our website and Amazon.ca. Unless otherwise noted, all orders ship from within Canada for fast delivery.
Click here to order on balooliving.ca.
Click here to order on Amazon.ca.
Customers in Canada will not be able to checkout on the US site, balooliving.com. This is because we don't want to charge you unnecessary international shipping and duties! Instead, please order Balooliving.ca or Amazon.ca.
The charcoal, blush pink, and navy blue linens, as well as all king size pillowcases, are available to purchase on our Canadian store but will ship from the U.S. Additional shipping and duties will apply. The full amount calculated (based on weight and distance) is transferred to the international carrier; Baloo does not retain any of the funds, and we are not able to control the amount quoted.
At this time, the Sleep Stone Mask and the n.o.w. by Solu Tone Therapy Speakers are not available for purchase at Balooliving.ca. If you would like to purchase a Sleep Stone Mask from the U.S., please email us at email@example.com; shipping and duties will be approximately $40-$45 to ship to Canada.